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I design the part of products that users depend on most.The part they only notice when it breaks.
Product Designer
Self-serve meeting room reservations, replacing a flow that required staff before anything could happen.
Self-check-in redesigned for nine countries. Faster, accessible, built around the guest standing in front of it.
A charge mode switcher for EV drivers, designed around a mental model that didn't match the product.
A coordination system to stop medical aid reaching the wrong place at the wrong time.
